Privacy Policy
Effective Date: December 2024 | Last Updated: December 2024
At Lepebio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you use our professional résumé and LinkedIn optimization services.
1. Information We Collect
Personal Information
We collect information that you voluntarily provide to us, including:
- Contact details (name, email address, phone number)
- Professional information (work experience, education, skills)
- Career objectives and preferences
- LinkedIn profile information and content
- Resume documents and related materials
- Payment information for service transactions
Automatically Collected Information
When you visit our website, we automatically collect certain technical information:
- IP address and location data
- Browser type and version
- Operating system information
- Website usage patterns and analytics data
- Cookies and similar tracking technologies
2. How We Use Your Information
We process your personal data for the following legitimate purposes:
- Service Delivery: Creating, optimizing, and delivering professional résumés and LinkedIn profiles
- Communication: Responding to inquiries, providing customer support, and sending service updates
- Quality Improvement: Analyzing usage patterns to enhance our services and user experience
- Legal Compliance: Meeting regulatory requirements and protecting our legal interests
- Marketing: Sending promotional materials and service announcements (with your consent)
Data Minimization Principle: We only collect and process personal data that is necessary for the specific purposes outlined above. We do not engage in excessive data collection practices.
3. Legal Basis for Processing (GDPR Compliance)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Contractual Necessity: Processing required to fulfill our service agreements
- Legitimate Interest: Business operations, fraud prevention, and service improvement
- Consent: Marketing communications and optional data processing activities
- Legal Obligation: Compliance with applicable laws and regulations
4. Data Sharing and Disclosure
We maintain strict confidentiality regarding your personal information. We may share your data only in the following circumstances:
- With trusted service providers who assist in delivering our services
- When required by law, court order, or regulatory authority
- To protect our rights, property, or safety, or that of our users
- In connection with business transfers or mergers (with prior notice)
We never sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security and Protection
We implement comprehensive security measures to protect your personal information:
- Advanced encryption protocols for data transmission and storage
- Secure server infrastructure with regular security updates
- Access controls and authentication mechanisms
- Regular security audits and vulnerability assessments
- Employee training on data protection best practices
6. Your Privacy Rights
Under applicable privacy laws, including GDPR, you have the following rights:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your information
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Revoke previously given consent
Exercising Your Rights: To exercise any of these rights, please contact us through our designated privacy channels. We will respond to your request within 30 days as required by law.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:
- Active service data: Duration of service relationship plus 2 years
- Financial records: 7 years for tax and accounting purposes
- Marketing data: Until consent is withdrawn
- Legal compliance data: As required by applicable laws
8. International Data Transfers
If we transfer your personal data outside your country of residence, we ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant authorities and adequacy decisions.
9. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the information.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes through email or prominent website notices.
By using Lepebio's services, you acknowledge that you have read, understood, and agree to this Privacy Policy. Your continued use of our services constitutes acceptance of any updates or modifications.